Return Policy

At Kraft Heinz Away From Home, we want to ensure that you are completely satisfied with your equipment purchase. If for any reason you need to return an item, please follow the steps outlined below.

Initiating a Return

To initiate a return, please contact our Customer Service team at Heinz Dispensing Solutions at 1-855-57-HEINZ (1-855-574-3469). Our team will guide you through the return process and provide a return authorization.

Return Requirements

To qualify for a return, the product must meet the following conditions:

• The product must not have been used.

• The product must be in its original sealed bag.

• The purchase must have been made within the last 30 days.

Return Shipping

The customer is responsible for paying for return shipping. Please return the product in the same package it arrived in.

Return Inspection and Refund

Upon receipt of the returned product, our team will inspect the item to ensure it meets the return requirements. If the product is approved for return, we will issue a refund to the original payment method. You will be notified via email when the refund is processed.

Refund Timeline

Refunds will be processed within [insert timeframe, e.g., 5-7 business days] of receiving and inspecting the returned product.

By following these steps, we will work to ensure a smooth and efficient return process. If you have any questions or concerns, please don't hesitate to contact our Customer Service team at 1-855-57-HEINZ (1-855-574-3469).

Thank you for choosing Kraft Heinz Away From Home.